T's & C's

BOURNEMOUTH BOARDING CATTERY LTD

TERMS & CONDITIONS

 

A current vaccination certificate must be produced for all cats upon arrival. No cat will be accepted without an up to date certificate for Infectious Enteritis and Feline Influenza.

 

To safeguard the health of all our guests we reserve the right to refuse admission to any cat showing signs of ill health on arrival. 

 

Whilst cats boarding at Bournemouth Boarding Cattery Ltd receive every care and attention, they are boarded entirely at the risk of the owner. Should any cat fall ill whilst being boarded we will contact the vets and act upon their advice and the expenses incurred will be met by the owner of the cat. However, we do have veterinary insurance to cover all cats for anything where the cause is attributed entirely to the cattery, this does not cover any on-going treatment or prior illnesses.

 

A full day’s board is charged for the days of arrival and departure to allow for essential disinfection and preparation of chalets.

 

Payment is due on arrival by cash, Bank Transfer or cheque only. Unfortunately we do not have facilities for card payments. A deposit of £40 (or payment of the full bill, whichever is the smaller amount) will be required from all NEW customers. In the event of any cancellations the deposit paid will be forfeited.

 

Delivery and collection outside normal opening hours must be prearranged and will be subject to an extra charge.

 

In the event of cats being removed before the end of the period booked, we will charge 2 days additional boarding fees.

 

We regret that male cats over the age of seven months, which have not been neutered, cannot be accepted for boarding.

 

Only cats from the same family / household can share a chalet.

 

We request that cat collars are removed, prior to your cat arriving for its stay, any cat wearing a collar will have it removed for the duration of their stay for safety reasons.

 

If any cat is not collected within 14 days of the stated departure date with no communication from the owner, and where it is not possible to contact any other person responsible for the cat/s, the proprietors reserve the right to rehome them.








 

      OPENING HOURS:

      Monday to Saturday 10am to 6pm

       Sundays & Bank Holidays 2pm to 6pm

 

       Bournemouth Boarding Cattery Ltd

       74 Green Lane

       Bournemouth

       Dorset

       BH10 5LF

 

       Telephone: 01202 772683

      

       Licence Holder: Ellie Baylem (AAL92795) 

       (Higher level 4 Star Licence)

 

       Email: bournemouthcattery@gmail.com


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